IT Infrastructure Engineer

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Role Summary

An IT Infrastructure Engineer is responsible for designing, implementing, maintaining, and supporting the core IT infrastructure of an organization. This includes hardware, software, networks, servers, storage systems, and sometimes cloud infrastructure. Their main goal is to ensure the stability, integrity, and efficient opeation of the IT infrastructure that supports business operations.

Roles within IT Infrastructure:

Support Technician

Junior Systems Administrator

IT Infrastructure Engineer

Systems Engineer

Senior Infrastructure Engineer

IT Manager

Infrastructure Architect

Cloud Infrastructure

Network Engineering

Cyber Security

Area Responsibilities

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TDesign

Lead and mentor a team of engineers, fostering professional growth, collaboration, and high performance.

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Project Management

Oversee planning, execution, and delivery of engineering projects—ensuring timelines, budgets, and quality standards are met.

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Technical Oversight

Provide architectural guidance and support to ensure sound engineering practices and scalable solutions.

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Hiring & Resource Allocation

Recruit, onboard, and allocate talent based on project needs and team capabilities.

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Stakeholder Communication

Act as a liaison between engineering, product, business, and executive teams to align expectations and goals.

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Process Improvement

Implement agile methodologies, continuous integration, testing, and code processes to optimise workflow.

Skills Required

Leadership & People Management: Ability to inspire, coach, and manage diverse teams.


Technical Expertise: Solid background in engineering (software, systems, mechanical, etc.) with hands-on experience in development or design.


Project Management: Familiarity with Agile, Scrum, Kanban, or traditional project management methods.


Communication & Collaboration: Strong interpersonal skills to work cross-functionally and manage conflict or change.


Strategic Thinking: Capability to align technical roadmaps with company vision and customer needs.

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Common Work Environments

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Software companies and startups

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Manufacturing or product development firms

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Tech-driven enterprises (FinTech, HealthTech, EdTech, etc.)

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Multinational corporations with large engineering teams

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Research and development labs

Education & Qualifications

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Typically Required

Bachelor’s degree in Engineering, Computer Science, or a related field

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Often Preferred

Master’s in Engineering Management, MBA, or relevant certifications (e.g. PMP, Scrum Master)

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Experience

Several years as a senior engineer or tech lead prior to management roles

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Career Outlook

Engineering Managers are essential for scaling operations and leading technical innovation. They often move into higher leadership roles such as:

  • Director of Engineering
  • VP of Engineering
  • Chief Technology Officer (CTO)


With a blend of people skills, technical insight, and business acumen, they are vital in shaping both team success and long-term product growth.